Read and understand the full terms and policies for using our platform. Follow these rules to ensure a responsible and safe gaming experience.
By using the Bajwala platform, you agree to these terms and conditions. These terms apply to the Bajwala website, mobile application, and all related services. If you do not agree with these terms, you may not use our service.
Bajwala is a licensed online gaming platform regulated and authorized by the International Gaming Commission. We offer sports betting, live casino, slot games, and other gaming services. Our license number and regulatory authority information can be found in the footer of our website.
You must be eighteen years of age or older to register and play at Bajwala. We do not provide any services to minors on our platform, and minors' accounts will be closed immediately. By registering, you agree to provide the necessary documents to verify your age and identity.
You confirm that online gaming and betting is legally permitted in your country or region. If online betting is prohibited in your country, you cannot use Bajwala. It is your responsibility to comply with your local laws, and Bajwala will not take any liability in this regard.
Important: Online betting and gaming is for those eighteen years of age or older only. It is your responsibility to comply with your local laws.
To open an account at Bajwala, you must provide accurate and complete information. All information including your name, date of birth, address, email, and phone number must be true and up to date. Providing false information may result in your account being suspended or closed and winnings being forfeited.
Each person can only open one Bajwala account. Creating multiple accounts is strictly prohibited and will result in all accounts being closed and balances being forfeited. If we discover you have multiple accounts, we will immediately close all duplicate accounts and keep only the first account active.
It is your responsibility to keep your account username and password confidential. Do not share your login information with anyone. You are responsible for all activities from your account, even if someone uses your account without your permission. If you suspect your account has been hacked or accessed by someone else, contact our customer support immediately.
Bajwala may request documents from you to verify your identity. This may include national ID card, passport, driving license, utility bill, or bank statement. Completing KYC is mandatory before processing withdrawals. If you fail to provide the required documents, your withdrawal may be held and your account may be suspended.
Bajwala reserves the right to suspend or close your account at any time without reason. If we believe you have violated these terms, engaged in fraudulent activity, or abused our system, we may close your account and forfeit winnings. If you wish to voluntarily close your account, contact customer support.
Use a strong password and enable two-factor authentication (2FA) to keep your account secure.
To place a bet at Bajwala, you must have sufficient balance in your account. Once a bet is confirmed, it cannot be cancelled or changed unless there is a clear error or the event is cancelled. You must understand all market rules and odds before placing a bet. By confirming a bet, you automatically accept the market rules.
Bajwala odds may change in real-time depending on market conditions. The odds at which your bet was placed will apply. If a clear pricing error or palpable error occurs, Bajwala reserves the right to void the bet and refund the stake. We always strive to provide fair odds, but human or technical errors may occur.
During live betting, odds change rapidly as the match progresses. Due to internet delay, there may be a difference between the odds you see and the current odds. If a significant event occurs (such as a goal, red card), betting may be automatically suspended and odds may be adjusted. Bets placed during suspension may be declared void.
Bets are typically settled immediately after the event ends. In some cases, it may take time to confirm the official result, and settlement may be delayed. If the official result changes, Bajwala will settle the bet according to the official result. If the match is cancelled or postponed, specific market rules will apply, which may vary for each sport.
Minimum and maximum bet limits are set for each market and may vary depending on the game and market type. Bajwala reserves the right to change these limits at any time. Special limits may apply to high-stake bettors, and VIP players may receive higher limits. Check the bet slip or contact customer support to learn about limits.
The following activities are strictly prohibited: arbitrage betting, syndicate betting, using match-fixing information, using bots or automated software, bonus abuse using multiple accounts, and any other fraudulent activity. If we identify such activity, all related accounts will be closed and winnings will be forfeited.
Bajwala supports various payment methods including mobile banking, bank transfer, debit card, credit card, and cryptocurrency. Minimum and maximum deposit limits may vary for each method. All deposits are credited to your account instantly, but processing time may apply in some cases. No charge is taken for deposits, but your bank or payment provider may charge.
Your account must be fully verified to withdraw. The minimum withdrawal amount is five hundred BDT, and the maximum limit depends on your VIP level. Withdrawals are typically processed within two to twenty-four hours, but the first withdrawal may take longer for additional verification. You will generally need to withdraw using the same payment method you used to deposit.
If you play using a bonus, you must meet the wagering requirement before withdrawal. The wagering requirement may vary depending on the type of bonus. You can see your current wagering status in the account section. If you wish to withdraw before completing the wagering, the bonus and winnings from the bonus will be forfeited.
All payment transactions are secured by SSL encryption, and we comply with international payment standards. Bajwala does not store your banking or card details, and all transactions are processed through third-party secure payment gateways. We never share your financial information with anyone, and protecting your privacy is our top priority.
Bajwala is committed to preventing money laundering and terrorist financing. We monitor suspicious transactions and report them to the appropriate authorities. If we identify suspicious activity, we may freeze the account and request additional documents. You can only use payment methods in your own name, and third-party payments are not accepted.
Complete account verification (KYC) in advance and provide correct payment information to process your withdrawal quickly.
All bonuses and promotions are provided subject to specific conditions. Each player can claim the welcome bonus only once. Bonus abuse by creating multiple accounts is strictly prohibited and will result in all accounts being closed. You may need to opt in and use a promo code to receive a bonus.
All bonuses require wagering requirements to be met before withdrawal. Wagering may typically be ten to forty times the bonus amount. Only bets placed on eligible games count toward wagering. Different games have different contribution percentages - one hundred percent on slots, ten to twenty percent on table games, and some games may be excluded entirely.
Each bonus has a specific validity period within which the wagering requirement must be met. Typically, bonuses are valid for seven to thirty days. If you fail to complete the wagering within the specified time, the bonus and winnings from the bonus will be forfeited. You can see the remaining time in your account section before expiry.
A maximum bet limit may apply when playing with bonus funds, typically ranging from five hundred to one thousand BDT. Maximum winnings from bonuses may also be limited. If you violate this limit, the excess amount will be forfeited and the bonus may be cancelled. Read the bonus terms carefully to ensure compliance with all conditions.
Bajwala reserves the right to cancel or change bonuses at any time for any reason. If we believe that a bonus has been abused, we may forfeit the bonus and associated winnings and close the account. If you wish to voluntarily cancel a bonus, contact customer support, but note that cancelling the bonus will result in the loss of bonus funds and winnings from the bonus.
Bajwala is firmly committed to promoting responsible gaming. We want our players to play safely and responsibly. Gaming should be for entertainment, not a means of earning money. If you feel that gaming is having a negative impact on your life, seek help immediately and use our self-exclusion tools.
Bajwala provides various self-limit tools to help you control your gaming. You can set daily, weekly, or monthly deposit limits. You can also set loss limits and session time limits. These limits can be set at any time in your account settings, but a twenty-four hour cooling period applies to increase limits.
If you feel you need a break, you can use the self-exclusion option. You can close your account for six months, one year, or permanently. During the self-exclusion period, you will not be able to log in and will not receive any marketing communications from us. After self-exclusion ends, the account will not automatically reopen; you will need to contact customer support to request reactivation.
The following signs may indicate problem gaming: spending more time or money than you planned, playing to win back lost money, borrowing money for gaming, lying to family and friends about gaming, neglecting work or studies due to gaming, and feeling worried or guilty about gaming. If any of these signs apply to you, please seek help.
If you or someone you know has a gaming problem, contact a professional organization. Various organizations worldwide provide free and confidential counseling and support. You will find contact information for these organizations on our website's responsible gaming page. Remember, seeking help is a sign of strength, and early intervention can prevent serious problems.
Play Responsibly: Gaming is for entertainment. Only play with money you can afford to lose. Know your limits and stay in control.
Your account and personal information are protected with the highest security standards.
Bajwala is licensed and regulated by the International Gaming Commission.
All games and odds are transparent and fair. We use RNG technology.
Our customer support team is available twenty-four hours a day, seven days a week.
Secure payment system with fast deposit and withdrawal processing.
Regular promotions and bonus offers enhance your gaming experience.
If you have a complaint or concern, first contact our customer support team. We take all complaints seriously and strive to resolve them quickly. You can submit your complaint via email or live chat and will receive a reference number. We typically provide an initial response within forty-eight hours and a resolution within ten business days.
If you are not satisfied with the initial resolution, you can escalate the complaint to our senior management team. Escalated complaints are reviewed in more detail, and a final decision is typically provided within thirty days. If the dispute is still not resolved, you can contact an independent alternative dispute resolution (ADR) service.
Bajwala works with recognized independent arbitration services that resolve disputes between us and players impartially. The arbitrator's decision is final and binding on both parties. This service is generally provided free of charge and serves as an alternative to legal proceedings. The arbitration process typically takes three to six months.
Bajwala will not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our service. Our maximum liability will be limited to your account balance or the amount related to the dispute, whichever is less. This limitation applies to the fullest extent permitted by law.
Bajwala reserves the right to amend these terms and conditions at any time. Any significant changes will be notified to you via email or website notification. Continued use of our service after the changes means you accept the new terms. We recommend that you regularly check this page for any updates.
We will notify you of important updates via email, SMS, push notification, or pop-up messages on the website. It is important to keep your contact information up to date so you receive all important notifications. You can change your notification preferences in your account settings, but legal and regulatory notifications cannot be opted out.
If you do not agree with any changed terms, you may close your account and withdraw your remaining balance before the changes take effect. Continuing to use the service after the changes take effect means you agree to the new terms. You remain responsible for all activities conducted under the previous terms.
These terms and conditions will be governed by and interpreted under the laws of Bajwala's licensing jurisdiction. Any dispute arising from these terms will be subject to the exclusive jurisdiction of the courts of the relevant jurisdiction. However, we recommend that you use our complaint and arbitration process before taking legal action.
Last Updated: These terms were last updated in October 2026. Check this page regularly for any changes.
Join Bajwala and enjoy a safe and responsible gaming experience